Enquire About an Account

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

Support

Account access, platform navigation, funding and everything else to do with holding an account. This page also states plainly which ways of reaching the firm are not published yet.

Getting in touch

No channel is published yet.

An email address, a telephone number and service hours will appear here before this site accepts clients. Until each one is confirmed, listing it would be a promise the firm has not made.

Not yet published

There is no email address, telephone number, live chat or set of service hours to give you. Rather than list one that is not confirmed, this page lists none — so nothing here promises a way through that does not exist.

Send an enquiry

The form that will be here.

It has no recipient configured, so it is switched off rather than quietly discarding what you type. This is what it will ask for.

Not accepting messages yet. Nothing typed below could be sent or stored, so the fields are switched off. They will be enabled once there is somewhere for an enquiry to go and a published Privacy Policy covering what happens to it.

Your enquiry

Optional.

Any details sent through this form would be used only to respond to the enquiry. The Privacy Policy governing how personal data is handled is not yet published, which is one of the two reasons the form above is switched off — see Legal & documents.

Areas of help

What support covers.

Four kinds of question, which is a fact about how the firm is organised rather than a promise about how quickly any of them is answered.

Account assistance

Questions about account access, verification and the details held on a profile.

Platform guidance

Help finding your way around the platform, its charting and the tools attached to it.

Funding questions

Questions about deposits and withdrawals, and the policies that will govern them once published.

General enquiries

Everything else to do with holding an account with JB&C, including anything on this site you want checked.

Before you ask

Some of it is already written down.

The learning pages cover what a CFD is, how leverage changes a position and how to size one; the getting-started page covers what opening an account actually involves. If your question is one of those, the answer there is longer and more careful than any message could be.

See what opening an account involves Legal & documents

Trading involves risk of loss. The risk disclosure is not yet published; the standardised risk warning is shown at the foot of every page.